KIFARU PRIVACY POLICY
PRIVACY POLICY FOR KIFARU 4X4
Last Revised February 2026
1. Introduction and Scope
In this Privacy Policy, Kifaru 4×4 (“we”, “us”, “our”) explains how we collect, use, store, share, and protect personally identifiable information that we collect through our website at https://kifaru4x4.co.za (the “Website”), as well as through any other interactions you may have with us (for example, WhatsApp, social media platforms, email, or phone communications) that link to this Privacy Policy.
This Privacy Policy does not apply to any other data, including data collected by third parties on websites that are linked to from the Website.
2. Personal information
“Personal information” means information about you as an identifiable individual, including (but not limited to) your name, address, email address, telephone number, and identity number.
This Privacy Policy does not cover information that you submit to publicly accessible sections of the Website (if any), such as a public comments area. Information posted publicly may be collected, used, and disclosed freely by others and may not be protected under this Privacy Policy. You share information in public areas at your own risk.
For your protection, we recommend that you do not disclose sensitive personal information on public areas of the Website, including information about mental or medical conditions, criminal record, court processes, employment matters, sexual activities or preferences, religious beliefs, political opinions, race, or ethnic origin.
3. Your consent
3.1. You do not have to provide personal information to visit or access publicly available sections of the Website. We may collect information about how you use the Website to improve our services and assess compliance with our terms.
3.2. By using the Website or engaging with us, you consent to us collecting, storing, using, and disclosing your personal information in accordance with this Privacy Policy.
4. Personal information shared
4.1. We do not sell or rent your personal information. We will not disclose your personal information to third parties without your consent, unless permitted or required by law. By using our Website, you acknowledge that we may disclose your personal information in the following situations:
4.1.1. Service providers: to third party companies who assist us with services such as website hosting, administration, maintenance, development, courier services, booking tools, invoicing, and payment processing. These parties only receive the information they need to perform their functions and are not permitted to use it for unrelated purposes.
4.1.2. Business transfer: if we transfer our business, website, or customer database (for example, by sale, merger, acquisition, or similar transaction), your personal information may be transferred as part of that transaction.
4.1.3. Legal and protection purposes: to government agencies, regulators, or other bodies if required by law, or if we reasonably believe it is necessary to:
- comply with the law or legal process,
- protect and defend our rights and property (or that of our customers),
- prevent fraud, abuse, misuse, or unauthorised use of the Website, and or
- protect the personal safety or property of our customers or the public.
4.1.4. Customer support and operations: to respond to enquiries, provide support, provide quotes, schedule work, and perform services you request.
4.2. We may share non-personal, aggregated information (that does not identify you) with third parties for business purposes. We are not responsible for the privacy practices of third parties.
5. Use of your personal information
5.1. We may use your personal information to:
- provide quotes, bookings, and services,
- communicate with you about your enquiries, jobs, or purchases,
- process payments and deliver products (if applicable),
- issue invoices and keep records,
- send service updates, promotions, or offers (where permitted).
5.2. We may receive information about you from reliable third parties (for example, delivery partners or payment processors) and add it to our records where needed to provide services, prevent fraud, or improve customer support.
5.3. If you do not want to receive marketing communications, you can opt out at any time by contacting us at: luan@kifaru4x4.co.za
6. Feedback and complaints
If you have any questions, comments, or complaints about this Privacy Policy or how we handle your personal information, please contact us at: luan@kifaru4x4.co.za
7. Shopping and bookings (if applicable)
7.1. If you order products or book services, we may need your name, email address, delivery address, and payment information (for example, card or EFT details handled by a payment provider) to process the order or booking. We may also collect your telephone number to contact you if there are issues and may provide your number to couriers for delivery purposes.
7.2. If we run competitions or promotions (if applicable), we may request contact and delivery details to administer the promotion and deliver prizes.
8. Information protection
We take reasonable steps to protect personal information using appropriate physical, electronic, and managerial safeguards to help prevent unauthorised access and to ensure information is used correctly. We may request proof of identity before disclosing personal information to you.
9. Cookies
A cookie is a small file stored on your device by your web browser. Cookies help websites recognise your device and remember certain information about your visit.
We may use cookies (and similar technologies) to improve your experience, understand Website usage, and support basic functionality. By continuing to use the Website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
10. Data profiles and updating your information
If you want to update or correct personal information we hold about you, you can contact us at luan@kifaru4x4.co.za with the requested changes.
11. IP addresses and server logs
When you use the Website, we may record server logs that include your IP address, pages visited, whether requests were successful, and browser information. This is used for security, troubleshooting, analytics, and improving the Website.
12. Links to other websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.
13. Security disclaimer
No method of transmission over the internet is completely secure. While we take reasonable steps to protect your personal information, we cannot guarantee absolute security.
14. Access, correction, comments, and questions
You may request access to, correction of, or deletion of personal information we hold about you (subject to legal and operational requirements). Please contact: luan@kifaru4x4.co.za
15. Opt-out and communication preferences
You may opt out of marketing communications at any time by contacting us at luan@kifaru4x4.co.za
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version on the Website. Please check back periodically, especially before providing personal information.